Howdy, I’m Ellie!
I help small businesses and entrepreneurs get their life back.
Run Smoother. Grow Smarter.
Fractional Ops + Systems for cafés, bakeries, and specialty retail. Corporate-grade standards—without the corporate bloat.
Results at a Glance
Led 10 Starbucks units • $14M/yr • 600+ partners
Chick-fil-A net earnings 9% → 14%
Multi-store specialty coffee ops (6+ locations)
Bakery systems automated; waste & labor on target
Who Do I Help?
Founder Led (1-3 units / e-com)
You’re juggling hiring, schedules, training, vendors - and the day depends on whether your best person shows up. I simplify the day, install a few high-leverage systems, and give you the space to breathe, so you know what to fix next.
Emerging Multi - Unit (4 - 15 units)
You’re scaling - what worked in one store breaks at five. I bring light governance, cross-unit SOPs, KPI cadence, and openings support so standards travel with you (without adding corporate bloat).
What Do I fix?
Chaos → Clean daily rhythm
Waste & labor drift → Measured savings
Staff churn → Managers who coach
Tool sprawl → Simple stack, actually adopted
And More.
What We Offer
Clarity Check
Find the leaks, and get some quick fixes!
Smooth-Run Blueprint
Systems & SOPs that stick
People Power
Leadership & training that raise the floor
Fractional Ops Director
Keep momentum every month.
“Our days finally feel calm. We are growing instead of just surviving”
— Specialty Coffee Chain Client
We mapped the day end-to-end, trained managers to coach in the moment, and installed an owner dashboard. Labor on target, waste down, smoother shifts…
